Direct ordering marketplace

MY PLACE can sell like a modern food platform, but keep the relationship ours.

Instead of depending only on third-party delivery apps, MY PLACE can run its own direct ordering layer: brand categories, combos, pickup, delivery, office preorder, birthday vouchers, MI Coins and full order history.

View menu flow Operations states

Compact menu logic

Categories first, then products, modifiers and offers.

The user should not get lost in huge lists. The first layer is visual categories; inside each category we show clear products, sizes, extras, combo upgrades, availability and estimated preparation time.

Brand categories

MY BURGER PLACE, MY PIZZA PLACE, MY CHICKEN PLACE, MY COOK PLACE, MY CAFE PLACE and catering stay separated but can share one basket.

Offers and vouchers

Monthly offers, birthday coupons, first-order gifts, office preorder codes and MI Coins rewards can be activated without changing the whole menu.

Basket memory

A customer can add burger, pizza, coffee and catering request in one flow, then repeat or modify the previous order later.

Delivery and pickup choices

Every delivery method must be clear before payment.

Pickup, scheduled pickup, in-house delivery, partner courier, office delivery and catering drop-off all need different timing, cost and support rules. This page keeps them visible so the CRM/order screen can assign the correct route.

PickupDeliveryOffice preorderCatering drop-off

Behind the order

The public basket must create a clean internal order state.

When the customer submits, the team needs a simple operational path: received, accepted, preparing, packed, ready, out for delivery, delivered, issue/refund, loyalty follow-up.

Received

Customer, source, basket, notes, payment state and requested time are stored.

Kitchen

Items print or appear by station: grill, pizza, cooked food, cafe, catering.

Delivery

Route, pickup person, address, phone and packaging photos when needed.

Loyalty

Receipt, MI Coins, coupon, birthday trigger and review-safe follow-up.

Next build: real cart + admin menu editor + payment sandbox + delivery-zone table.Launch rule: test pickup, delivery, failed payment, voucher, duplicate order and refund path before advertising.